Paper files still not replaced at South Rand Hospital

February 2, 2015

Bloom-Jack1Patients at the South Rand hospital in south Johannesburg still wait in long queues despite the promised implementation of electronic files.

I discovered this when I visited there yesterday, following my visit in October last year.
In her budget speech on 29 July last year, Health MEC Qedani Mahlangu said: “To further reduce patient waiting times and the loss of files we have launched a project at South Rand Hospital to put 2 000 patient files onto a real time integrated electronic system. Our objective is to ensure that every patient file is on an electronic system over this financial year. We are hopeful that this system will reduce the amount of time it takes to find a patient fine to less than ten minutes.”
I am very disappointed that this project looks unlikely to be implemented before the end-March financial year as promised.

It still takes about an hour to collect a file at the hospital, and there are also long waiting times to see a doctor and receive medicine.

A clerk told me that patient files were being scanned electronically but it was taking a long time.
The queue-reduction project at South Rand was supposed to be rolled out to other hospitals, but so far it is a resounding failure.

It is yet another failed promise that leaves patients in despair at the inefficiency of state hospitals in Gauteng.

Media enquiries:
Jack Bloom MPL
DA Gauteng Shadow MEC for Health
082 333 4222