Gauteng MEC for Roads and Transport, Ismail Vadi, must be applauded for his follow up visit to the Centurion licensing department.
Accompanied by Tshwane Mayor, Kgosienso Ramokgopa, Vadi conducted the visit this week to ascertain if there had been an improvement in the tardy service experienced by motorists.
However, little seems to have changed.
It is clear that Batho pele has been thrown out of the window at these publicly-funded institutions.
Licence renewal and testing applicants are treated with equal disdain.
To put it plainly to the MEC – and the Mayor would do well to take note: unless justifiably tough action is taken to bring these centres to a semblance of order and decent management, thousands of residents will continue to suffer from long delays, aggravated by poor staff attitudes.
A “slight improvement” in licencing centres is really meaningless if the levels of service remain more or less unchanged – as is clearly the case in Centurion.
If tardiness and staff absenteeism is the norm, it is clear that nothing has changed.
While it is a positive move by senior politicians to personally investigate the lack of service delivery and slackness, these visits become ineffectual gestures if, fundamentally, things stay the same.
The DA calls on the MEC and his Department to take sterner action against incompetence and malaise at licencing centre across the province.
Justus de Goede MPL
DA Gauteng spokesperson on transport
060 558 8305