I discovered this yesterday when I visited there and spoke to patients who complained that every time they came they had to re-register on the electronic system because it did not record their previous details.
This is a major flaw that I had hoped would be fixed after my previous visit in October last year when hospital management said it was a teething problem.
It seems that staff have still not been trained to use the electronic system, so it slows things down instead of speeding it up. There have also been a spate of staff resignations because of the pressure of patient numbers.
Many patients said that service was better at the old Natalspruit Hospital.
This is a sad observation as R1.7 billion was spent on the new hospital which is a magnificent facility.
Hospital management needs to improve soon so that patients get decent care without lengthy delays.
Jack Bloom MPL
DA Gauteng Shadow MEC for Health
082 333 4222